Support service department. Contacts


Support service answers the following questions: dates of trips, equipment on trips; receives error messages, as well as proposals for cooperation.
Dear participants! Before contacting the system support service, we recommend you to read our Infobase and FAQ In case of registration problems on the website, please describe the problem in detail and contact support. If you cannot register on the site yourself, the support service will create an account in the system and send the data to the registered e-mail.

Attention! Support staff is often working within the Chernobyl zone, so if there is no answer to your call, please contact us by the specified form.

  • Hotline consultations:
    +380 95 000 1986;
    +380 96 100 1986;
    +380 73 100 1986;
    +380 44 338 3328;
    +380 63 223 0992 (WhatsApp + Viber).
  • Working hours: Monday-Friday, from 10 to 20 (Kyiv time).
    Saturday: from 12 to 18.
    Sunday: the day off
  • E-mail of the department for working with the participants:

You can contact the support using this form: